The Negotiation Skills Workshop is specially designed to equip individuals with the necessary knowledge and skills for positioning and sales negotiations.  It seeks to expose participants to the intricacies of negotiations in sales and at work with the aim of developing them into more competent and confident negotiators individually and as a team member.

Negotiation : An Introduction

• Understanding the Importance of Negotiation
• The Why’s and When’s of Negotiation
• Alternatives to Negotiation

Prelude To Negotiation

• Creating the Right Environment for a Negotiation Process
• Developing In-depth Knowledge of Your Opponents
• Creating the Negotiation Brief to Support Your Arguments

Let The Negotiations Begin

• The Basics and Initial Stances of a Negotiator
• Understanding the Body Language of Your Counterparts
• Commitment to Value Propositions and Learning to Compromise

DiSC In Communication & Negotiation

• Basic to Effective Communication
• DiSC Fundamental
• Applying DiSC in Negotiation Process 

Closing And Post-Negotiation Stages

• Understanding How to Summarize and Develop a Conclusion
• Continuous Follow-Up and Creating Action Oriented Activities
• Evaluating and Measuring the Performance of Achieving a Win- Win Negotiation 

The Finer Points In Negotiation

• Using the 12 Leverages of Power in Negotiation
• Developing the 8 key Negotiation Techniques
• Making Negotiation Work with Key Strategies

Negotiation In Teams

• Appreciating the Benefits and Weakness When Negotiating in Teams
• Developing the Specific Negotiation Roles in a Team to Enhance the Negotiation Process
• Preparing a Team to Negotiate for Success

This course is designed for Management, Senior Managers, Junior Managers and above and anyone who participates in negotiation

This course is essentially participative and practical, emphasizing learning through experience, both from structured activities on the program eg. Role plays, group work, video screening, case studies and discussion from individual experience.